---
title: "Looking Up LTL Shipments"
url: "https://rc6ot1pavceoyoa.productfruits.help/en/article/looking-up-ltl-shipments"
language: "en"
last_updated: "2025-11-24T17:42:44.147Z"
---

# Looking Up LTL Shipments

## How to Look Up an LTL Shipment

There are 3 main ways to find an individual LTL shipment and its details in Cabo.

### Option 1: From the Omni Search Bar

1\. *Omni Search*: Enter one of the shipment's reference numbers (BOL, PRO, SO, etc.) into the search bar at the top and press **Enter**. 

![](https://cdn-assets.productfruits.com/00aa6e01-69ce-43be-aaa9-ac5da1b5f00b)

2\. When a reference number matches a single shipment, Cabo automatically navigates to the specific shipment page.

![](https://cdn-assets.productfruits.com/5ac50116-12d3-4731-aa90-4a98bf653a7e)

When a reference number matches multiple shipments, Cabo displays up to five options. User can then select the appropriate shipment from the dropdown.

![](https://cdn-assets.productfruits.com/71f68467-a6ad-42b5-8e52-36937ab1174a)

### Option 2: From the Shipments Tab

1\. From the main dashboard, under **LTL**, select **Shipments** on the left-hand side menu.

![](https://cdn-assets.productfruits.com/20baf9de-1a0c-4d64-8b39-ba8b6354f657)

2\. Select the appropriate tab at the top of the shipments page:

![](https://cdn-assets.productfruits.com/741c8490-c53c-4ec8-adb4-a7f13afb871f)

A) The **Open Shipments** tab will display all shipments that have been dispatched or are in transit, but have not been delivered.

![](https://cdn-assets.productfruits.com/b0ab8c2e-7985-4dc5-b8ff-4463c35be75a)

B) The **Shipments** tab will display **all** shipments, including those already delivered.

![](https://cdn-assets.productfruits.com/0ce11846-3404-408c-81b0-68d5209092fe)

C) The **Pending Shipments** tab will only appear if there are shipments in *Pending Approval* status. This means the shipment hasn't been dispatched and requires additional steps before it can be tendered to the carrier.

-   If a shipment is in *Pending Approval* status, either:
    -   1) the customer selected **Dispatch** to book the shipment, and there was an error that didn't surface to the customer, but kept the carrier from successfully receiving the tender.
    -   2) the customer has the *Auto Tender Shipments* setting turned off, which requires that all of their shipments be approved before being dispatched.

![](https://cdn-assets.productfruits.com/7835b279-a0cc-424f-82f3-82b27bc82114)

D) The **Missed Pickups** tab will display shipments with past pickup dates that don't have a **PRO number** (carrier tracking number). Use the filter at the top select your date range.

![](https://cdn-assets.productfruits.com/7f16689c-8366-4462-a01e-dbe6d5168cbe)

3\. Select **More Filters** at the top to filter by date range, status, whether or not the shipment has a PRO number, and more.

![](https://cdn-assets.productfruits.com/46c4b79d-9cd4-4715-aa23-f5bb85c9c6b0)

### Option 3: From the Customer's Profile

1\. From the main dashboard, select **Customers** on the left-hand side menu.

![](https://cdn-assets.productfruits.com/7c5cfa0b-47a7-42c6-afd8-09390d932dd9)

2\. Enter the customer's name into the top search bar, press **Enter**, then select their name from the populated list.

![](https://cdn-assets.productfruits.com/7227965b-543a-49bf-83e4-3daee4b1e055)

3\. From here, select **LTL**\>**Shipments**

![](https://cdn-assets.productfruits.com/147a6732-3941-465f-acd1-992ae264610f)

4\. Under the Shipments section, all recent LTL shipments will populate. **Search by location** at the top to narrow down results.

![](https://cdn-assets.productfruits.com/09fb3ec8-7fc5-4d6e-8235-a56ae391e269)

## Related Articles

-   [LTL Daily Shipment Report](https://rc6ot1pavceoyoa.productfruits.help/en/article/ltl-daily-shipment-report)
-   [Managing LTL Carrier Preferences](https://rc6ot1pavceoyoa.productfruits.help/en/article/managing-ltl-carrier-preferences)