---
title: "LTL Shipment Tracking"
url: "https://rc6ot1pavceoyoa.productfruits.help/en/article/ltl-shipment-tracking"
language: "en"
last_updated: "2025-11-24T17:37:26.073Z"
---

# LTL Shipment Tracking

Cabo provides three primary tools for tracking LTL shipments that help users stay informed and reduce manual updates. Each option supports a different level of visibility, from quickly locating a single shipment to monitoring every open shipment for an account at once.

[Embedded content](https://player.vimeo.com/video/1129991653)

## Tracking Options

1. **Omni Search Bar**: A universal search field available on any screen in Cabo. Users can instantly look up an LTL shipment by any associated reference number to access details without navigating through multiple pages.

2. **Per-Shipment Tracking**: A notification system that delivers live shipment updates and reminders to designated contacts. Under a single shipment, users can:

-   **Set up tracking updates** to automatically send when shipment statuses change (e.g., tendered, dispatched, in transit). These notifications ensure all stakeholders stay informed without manual follow-up.
-   **Set up manual tracking reminders** (sent via text or email) to prompt users to review a shipment's status at a specified date and time. These reminders are especially helpful for critical or irregular shipments, such as those delayed, lost, or under a claim or variance, ensuring teams stay proactive and on track.

3. **Daily Shipment Report**: A scheduled *Excel* report containing tracking details for all open shipments, including key information such as BOL/PRO numbers, origin and destination, and carrier data. This provides a complete daily overview of shipment activity in one place.

## Utilizing Tracking Options

-   The **search bar** makes finding shipment details quick and efficient, saving time and reducing unnecessary back-and-forth communication.
-   **Per-shipment tracking** keeps users and their contacts automatically updated and provides an added layer of accountability through reminders.
-   The **daily shipment report** gives users a single source of truth, making it easier to plan, monitor high-volume freight, and stay aligned across teams.

* * *

## Option 1: Omni Search

Cabo's universal search bar, accessible from any screen in Cabo, allows users to look up LTL shipments easily and quickly, providing instant access to shipment details.

### Using Omni Search

1. Enter one of the shipment's reference numbers (i.e., BOL, PRO, SO, etc.) into the search bar at the top and press **Enter**. 

![](https://cdn-assets.productfruits.com/4b907e21-17ee-4fac-933a-da658821d055)

2\. When a reference number matches a single shipment, Cabo automatically navigates to the specific shipment page.

![](https://cdn-assets.productfruits.com/b11d5059-4bf0-425c-a27e-e8460d44fde3)

When a reference number matches multiple shipments, Cabo displays up to five options. Users can then select the appropriate shipment from the dropdown.

![](https://cdn-assets.productfruits.com/63fce8ee-6d06-443f-97a2-4c851d2d36cd)

## Option 2: Per Shipment Tracking

When **Per Shipment Tracking** is enabled, Cabo delivers live shipment updates directly to designated contacts such as customers, sales team members, or other stakeholders.

### Setting Up Per Shipment Tracking Notifications

Per shipment tracking can be enabled during the booking process or directly from the **Shipment** page after a shipment has been quoted and booked.

#### During the Booking Process

1.  From the **Review & Ship** page, select the gear next to **Notifications.** 
2.  Pick a notification method (i.e., email or text message). 
3.  Enter the appropriate contact information. 
4.  Select **Save Notification**. 

![](https://cdn-assets.productfruits.com/2707ff35-5af5-475e-a29e-5d5bb0b9a2b1)

#### From the Shipment Page

1.  Once the shipment has been booked, navigate to the **Shipment** page. Under the **Tracking** tab, select the gear next to **Notifications Method**.

![](https://cdn-assets.productfruits.com/9946f9c5-0bab-4490-a460-1e79c68936c0)

2\. Pick a notification method (i.e., email or text message). 

3\. Enter the appropriate contact information. 

4\. Select **Save Notification**. 

![](https://cdn-assets.productfruits.com/c085086e-53c7-43a2-a959-73d4db3602a8)

### Setting Up Tracking Reminders

Add tracking reminders for any individual shipment in the **Tracking Notification Setup** section. These manual notifications prompt users to review the shipment's status at a specified date and time.

To create a Tracking Reminder:

1.  On the **Shipment** page, open the **Tracking** tab, scroll to the **Tracking Reminder** section.
2.  Select a **Date**, **Reminder Time** and select the your **Time Zone**.
3.  Select to be reminded by **email**, **text**, or both.
4.  Click **Create Reminder**.

![](https://cdn-assets.productfruits.com/95367af7-1c3e-4266-bb58-c0881850dbf2)

Your reminder will trigger at the selected time and method, prompting users to follow up on the shipment. This feature is especially helpful for monitoring critical, delayed, or claim-related shipments that require manual check-ins beyond standard tracking notifications.

![](https://cdn-assets.productfruits.com/7ef7d93d-1ba5-4f06-a331-dfd2d4f0378c)

*Example tracking reminder email from Cabo.*

## Option 3: Daily Shipment Report

Cabo can be configured to generate a **Daily Shipment Report** containing the latest tracking information for all open shipments, including key details like BOL and/or PRO numbers, shipment origin and destination, and carrier information. This report is delivered as an *Excel* file to the customer's associated email address(es).

#### Daily Shipment Report Example

![](https://cdn-assets.productfruits.com/f2c521f8-1f5e-4079-a271-adbff575c957)

#### Setting Up the Daily Shipment Report

1\. After navigating to the customer's account, select **LTL**\>**Preferences**\>**Communication**.

![](https://cdn-assets.productfruits.com/6a7b22c8-2f0a-4261-9281-77e48cc8c165)

2\. Scroll down to the **Send Daily Shipment Report** field and toggle this feature ON; then select **Save Preferences**.

![](https://cdn-assets.productfruits.com/ab51fa58-58ed-4ebb-aec2-04cbeff88fd6)

3\. Set up a daily shipment report contact under **Profile**\>**Preferences**\>**Contacts**\>**Add Contact**.

![](https://cdn-assets.productfruits.com/4432ae38-13ff-4e2b-b91d-dd70be44cd91)

4\. Select **Daily shipment report contact** from the **Contact Type** dropdown; enter the appropriate information, including **email address**; then select **Save Changes**.

![](https://cdn-assets.productfruits.com/3de85041-b06c-4886-8058-5e83762a7a69)

New and existing contacts will be listed under **Profile**\>**Contacts**.

![](https://cdn-assets.productfruits.com/40f56c5b-1739-40ee-8e54-c2c525aa4bf9)

To edit or delete a contact, navigate back to the customer's profile preferences. Click the kabob in the top right corner of the contact card; then choose **Edit** or **Delete**.

![](https://cdn-assets.productfruits.com/e1b318fd-cd4f-4b37-9596-b27e03bb1b1b)

⚠️ If a daily shipment report contact is not saved to the customer's account, Cabo will not generate a report.

## Related Articles

-   [LTL Daily Shipment Report](https://rc6ot1pavceoyoa.productfruits.help/en/article/ltl-daily-shipment-report)
-   [Managing LTL Carrier Preferences](https://rc6ot1pavceoyoa.productfruits.help/en/article/managing-ltl-carrier-preferences)